Terms and Conditions

Please read these conditions carefully before ordering any produces from the Delhi Poetry Slam online store having URL: https://delhipoetryslam.com/ You should understand that by ordering any products from the Delhi Poetry Slam store you agree to be bound by these conditions, and you are at least 18 years old.

Statutory Rights

Please note, the following Terms and Conditions do not affect your statutory rights as a consumer, as required by the Web Traders Code of Practice.

Order information

We display all prices for the items, delivery, and other services clearly on the website. If, by mistake, we have underpriced an item we are not liable to sell you the item at that price (provided we have not already informed you that the item has been dispatched).

Subject to errors, all the information and prices on this website are correct at time of order. If we need to change the cost of your order, we will contact you by email to confirm that you want to continue. You can, of course, cancel the order if you wish.

Payment

No goods will be transferred until paid for in full by credit or debit card via our payment providers.

Fulfilment and delivery

Online Products

Fulfilment will be done within 48 hours from the time of order. You will receive the electronic products on your registered e-mail id.

Physical Books

If you are ordering more than one item, you should be aware that they will be delivered in one consignment and only sent when all items are available. We dispatch books via Speed Post Mail, please allow 7-10 working days for physical products.

Delivery charges 

Postage is additional for physical products,  the charges are:

Within New Delhi                         INR 30

Outside New Delhi                      INR 100

 

Disclaimer

We guarantee your satisfaction and will replace or refund any item that is damaged, within 30 days from receipt of goods. We would ask, however, that should you receive damaged goods you contact us, (info@delhipoetryslam.com), within 24 hours of receipt of goods in order that we can deal with the problem efficiently and effectively. We will completely refund the full price of your order and delivery charge if you are not satisfied with the goods you received.

To the full extent permitted by law, you agree that neither Delhi Poetry Slam, nor its directors, partners or employees are liable for any damages arising out of use or in connection with the content, information, materials or products of this website.

We do not accept any liability for direct or indirect damages, any loss of data, income or profit or damage to property and third party claims, from the use of this site. However we do not limit our liability for death or personal injury, if it arises as a result of our negligence.

Acceptance

There will be no contract of any kind between you and us unless and until we actually inform you that the goods are available. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that we inform you that the goods are available (and not before), a contract will be made between you and us.

General Terms & Conditions

If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

All information received by us from your use of the Delhi Poetry Slam website will be collected and used in accordance with our privacy policy.

For any complaints or feedback regarding your order, please contact info@delhipoetryslam.com to address it. For escalation, you can contact Saumya Choudhury (Managing Director) at saumya@delhipoetryslam.com.

Any legal dispute will be subject to the exclusive jurisdiction of the courts of India.